Identity
Who can act, and on whose authority.Okta architecture and modernization, HR-driven lifecycle, SSO, provisioning and access governance. Connect the source of identity to the systems where people work.
Identity · Automation · Integration
Connect the systems.
Make the work flow.
Fiero designs and builds the identity, automation and integration layer your business runs on. From Okta modernization to cross-system workflows, architecture stays close to hands-on implementation.
- Okta-first identity expertise
- Business process automation
- Architecture + implementation
Enterprise foundation OktaMicrosoft EntraActive DirectoryWorkdayServiceNowNetSuiteZendeskMS 365SalesforceSlackBox
Delivery expertise
Deep expertise. Across industries.
Identity, automation and integration experience, applied to the scale and complexity of your business.
What Fiero does
Three disciplines. Built to work together.
Identity defines who can act. Automation moves the work. Integration connects it to the business. Fiero designs and implements across all three.
Automation
Move work forward, with controls built in.Design and implement workflows across HR, IT, finance and legal. Govern the service accounts, credentials, approvals and exceptions behind each process.
Integration & Process
Make the systems fit the business process.Map how work and data cross applications, then build the APIs, integrations and operational handoffs that connect them. Start with the process, not another tool.
Architecture grounded in the work
The gaps between systems become work for people.
A new hire waiting for access. A role change that leaves old permissions behind. An approval disconnected from the action it authorizes. Fiero maps the process, defines ownership and builds the connections that close those gaps.
HR eventsAccess requestsBusiness applicationsManual handoffsDisconnected records
IdentityAuthorizationPolicyGovernanceOrchestrationAudit
The right access, a clear approval path and a traceable action across the systems your people use.
Fiero solution - agent-assisted workflow
Delegated Identity Operations
The delivered pattern, adapted to media production. The Tilya example explores an agent-assisted interface for project access, while identity, policy and approvals govern the action.
A project manager asks
“Add Tilya to Project Atlas through November 15.”
Business process workflow
- 01
Interpret
Identify the person, project and access duration.
- 02
Authorize
Check delegated authority and resource policy. Obtain approval where required.
- 03
Grant access
Provision accounts, access and licenses across project systems according to approved role-based entitlements.
- 04
Record
Log the approval and action, with requester and agent attribution.
- 05
Review & expire
Expire access on November 15. Keep access and connections reviewable and revocable.
Business outcome Tilya has time-bound access to all systems and resources she needs to work on Project Atlas. Her accounts are automatically provisioned with the access levels and licenses defined by her role and approved entitlements.
Under the hood · Step 03
Agent execution path
How the approved change reaches the application.
Enterprise patterns behind this solution
An agentic interface extends delegated administration; identity and integration controls still govern execution. These are example patterns, not public client case studies.
- Healthcare
- Provider administrators manage external provider users.
- Media & production
- Production coordinators manage temporary project teams.
- Enterprise
- Managers and application owners manage employee or contractor access.
Extend the foundation
New agents. Deliberate boundaries.
More than a decade of identity and automation experience informs the next set of questions: who owns an agent, what can it reach, whose authority does it use, and how can its access be revoked?
Fiero brings that discipline to agent identity and AI-assisted operations. Use AI where interpretation adds value, with policy, approvals and auditable execution outside the model.
AI reasons. Policy decides. Governed automation executes.
Explore Agentic SystemsHuman + Agent Identity Control Plane
Identity +
AuthorizationOkta / Entra
AuthorizationOkta / Entra
Peopleemployees · partners
AI Agentsenterprise · custom
SystemsSaaS · APIs · apps
Knowledgedocs · data · context
MCP + XAAdelegated access
Governancerisk · audit · lifecycle
Explore the agent control model: Visibility → Understanding → Control
Visibility → Understanding → Control
Discovery is evidence, not authorization.
Seeing an agent connected to a system does not prove what it can do. Move from inventory to effective access, then enforce the boundaries.
- 01 / Find
Visibility
Find agents, endpoints, OAuth grants and MCP connections. Record the relationships your discovery sources can actually show.
What is operating here? - 02 / Interpret
Understanding
Establish business purpose, accountable ownership and human context. Trace credentials, reachable resources and effective permissions.
What can it do, and for whom? - 03 / Govern
Control
Manage agent identity and least privilege. Enforce policy, approvals and runtime authorization, with monitoring, review and revocation.
What should it be allowed to do?
Keep predictable operations deterministic. Use agentic reasoning where it adds value, with human approval where risk demands it.
How Fiero works
Architecture-led. Hands-on through delivery.
Fiero can lead the design, implement alongside your team, or own a defined delivery scope. Each engagement leaves working systems, documented decisions and a clear operational handover.
01 / Understand
See what is actually happening.
Map systems, people, process owners, identity sources and operational friction.
02 / Design
Define how it should work.
Establish ownership, identity boundaries, authorization, governance and integration patterns.
03 / Build
Make the architecture operational.
Implement integrations and workflows, test the controls, and prepare people to run the system.
04 / Evolve
Improve what is running.
Support the handover, resolve operational friction and extend the foundation as the business changes.
Identity environment assessment
How ready is your identity layer?
Start with your workforce identity environment: platforms, lifecycle, automation, governance and security. Explore AI and non-human identity readiness where relevant.
See your results before sharing contact information. No credentials, exports or production access required.From architecture to implementation
Let’s make the systems work for your business.
Modernize Okta. Automate a manual process. Connect the applications behind it. Start with the outcome you need, and build the foundation to support it.